🧸Production Time: 🧸

Most of the gifts take about one month to be made.
Plushies need about 2 months — they take a little extra time~

📦 Preorder items: 4–12 business weeks (or a bit longer) to prepare.

🚚Shipping info🚚:  

✉️ "Ship via untracked mail "Shipping
Shipping time: 21+ days
Tracking: Partial (just a little peek!)

📬 Other Shipping
Shipping time: 7–30 days
Tracking: Full (you could follow its whole journey!)
(The tracking information will be updated to your order.)

💸 Customs & Import Taxes: Please note, lovely supporters are responsible for any customs and import taxes that may apply. These little fees are not included in your shipping cost.

🏠 Address Check 🏠
Please double-check the address you provide — it’s super important! Once a package has been sent on its way, I can’t redirect it. I also can’t be held responsible for:
• Inaccessible addresses
• High-theft areas
• Regulatory restrictions
• Incorrect addresses
• Refusal to accept parcels
• Unpaid import duties

🌈 Unexpected Delays 🌈
Sometimes, delivery may be delayed due to special circumstances beyond my control, like holidays in different countries, protests, wild weather, and other surprises. I’m not responsible for delays caused by customs.

🔍 Tracking Your Package 🔍
https://kumaicecream.myshoplaza.com/account/order-lookup?preview_theme_id=undefined

🎄 Holiday Notice 🎄

During peak holiday seasons (like Christmas), shipping times and costs tend to be a bit higher, and the risk of package damage can also go up. Please plan extra cuddles and patience!

• 💖Support & Gifts

• 💌 Logistics after-sales service 

• 💳 Payment Question